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MAKING A RESERVATION: Once you confirm you want to proceed in placing an order, we will require Payment of a NON REFUNDABLE deposit (e-transfer, cash, cheque, or credit card) and the signed rental agreement/contract returned to us  fully reserve an order. Full payment is due no later than two (2) days prior to delivery. No orders will be scheduled for  delivery until full payment is received. If payment is made by cheque, the renter agrees to pay a bank service charge of $  45.00 or 10% of order total, whichever is greater, if the cheque is returned by the bank. If payment is made by credit card,  it could be subject to a surcharge. If a request is made to make a credit card payment verbally or by email a Credit Card  Authorization Form is required to be completed and returned prior to the payment being processed.

CANCELLATION TERMS:  If cancellation notice is given prior to the scheduled rental start date, the NON-REFUNDABLE  deposit will be retained by Advanced Fabrics. Due to the unique nature of our business, we are unable to make exceptions  to this policy, including, but not limited to, the cancellation of your event for any reason whatsoever.

CHANGES TO AN ORDER:  Changes to your order are permitted up to 30 days prior to the event date. Changes to the  quantity of items will only be accepted for increased amounts as the customer will be charged for all items on the initial  agreed upon order. Advanced Fabrics will make every effort within reason to accommodate the customer.

SITE PREPARATION:  The customer is to ensure the event site is ready before our crew arrives. This includes but is not  limited to, moving all patio/lawn furniture, BBQ equipment, vehicles, and having lawns mowed, etc. Advanced Fabrics  should be able to drive up to the site within 20 feet for offloading or additional charges could be incurred. The customer is  to inform Advanced Fabrics, well in advance, of any ground/area conditions which could affect the installation of a tent  and/or placement of stakes used for installation. All tent installations including poles and stakes are to be set up on solid  ground and in areas sheltered from high winds (such as open areas on a shoreline). Additional charges will be incurred if  the site is subject to rock, ledge, shale, concrete, or anything which requires additional equipment for the installation. If a  site visit is required by Advanced Fabrics to determine whether installation is possible or if the area is unsuitable, if found  unsuitable the customer will be given the opportunity to select an alternative site and/or Advanced Fabrics could provide  alternative solutions, additional costs could apply. Advanced Fabrics is responsible for setting up delivered tents and dance floors (on level ground). The customer is  responsible for setting up all tables, chairs, linens, etc. unless it has been agreed prior to delivery that Advanced Fabrics  would provide this service. The customer is responsible for providing electricity to the site when required to run lights, etc.

DAMAGE or LOSS of EQUIPMENT:  Responsibility for all equipment remains with the customer from the time of delivery  to the time of pickup. Please be sure all equipment is secured when not in use and protected from the elements. The  customer is responsible, upon delivery/pickup, to count all items. The customer shall be responsible to Advanced Fabrics  for all damages, including by not limited to disappearance, soiling, or staining of all or any part of the equipment. In the  event of damage to the equipment through whatever cause, the customer agrees to contact Advanced Fabrics within 12  hours of the occurrence. The customer will be billed for repairs or replacement, including parts and accessories. Damage  also includes marking or labeling of rental equipment.

UNDERGROUND FACILITIES (line locate):  The customer is responsible for providing Advanced Fabrics with an aerial  view of the installation site for the event a minimum of two (2) weeks prior to the installation date. This information is required  for Advanced Fabrics to process a ‘locate request’ from utility companies for the area. A ‘locate’ is a request to have utility  companies confirm any underground facilities on the property where the installation is scheduled. Without this information  Advanced Fabrics is not permitted or able to install the tent.

CLEANUP/PREPARATION FOR PICKUP:  All decorations, balloons, floral arrangements, trash of any kind need to be  removed from the tent before scheduled pickup time. All chairs and tables must be stacked and tied down in the same  manner and place where they were delivered to avoid additional charges. The customer is responsible to rinse all dishes,  glassware, cutlery, and cooking equipment of all debris/food, repack, and remove from the tent prior to scheduled pickup to  avoid additional charges.

EQUIPMENT FAILURE:  It is understood and agreed that the customer understands how to operate equipment and is  responsible for notifying Advanced Fabrics during the rental period of any equipment malfunction or related operational 
problems. An Advanced Fabrics employee can be reached at 506-459-5858 during the week Monday to Friday from 8am  to 5pm & from May to October on Saturday from 9am to 12pm (noon) or after hours for emergencies during an event in  progress call 506-260-5811 or 506-440-8131.

LEGAL COSTS:  In the event it is necessary for Advanced Fabrics to employ a lawyer to recover the equipment, collect the  rentals or any damages properly payable by the customer, the customer shall reimburse Advanced Fabrics for all legal  costs.

INDEMNIFICATION and DEFENCE:  The customer agree that if legal proceedings are brought against Advanced Fabrics  for compensation for personal injuries or property damage arising out of the event, the customer will indemnify Advanced  Fabrics and its employees against any judgements which may be rendered against them except for judgements on claims  which arise out of the negligence, gross negligence or willful acts or omissions of Advanced Fabrics, its agents, servants or  employees.

PERMITS:  The customer agrees to obtain any necessary permits (municipal or otherwise) Advanced Fabrics can obtain  Temporary Structure Permits on behalf of the customer at an additional charge. The customer is responsible for providing  parking permits, or parking space for delivery of rented items. The customer agrees to pay any parking ticket/fine we receive  while delivering your order.

LATENESS:  In the event that the customer does not return the items and equipment on the return date, a late fee equivalent  to the daily rates will be charged.

INSURANCE:  The customer should notify their homeowner’s insurance company to advise them of the event taking place  on their property.

NOTE: Once you place an order with Advanced Fabrics you will receive a copy of your invoice and a rental agreement/contract. It is important for you to review all information provided.